At Telenor IoT, we are on a mission to connect the world through cutting-edge IoT (Internet of Things) solutions. As a fast-moving, innovative, and globally expanding company, we are seeking a highly motivated and customer centric SIM Solution Manager to join our team. 

💼 About the role 

In this role, you will have overall responsibility for technical development and maintenance of our SIM solutions throughout their lifecycle to meet our customers' expectations on form, fit, function and quality. This includes both physical SIM cards and digital SIM profiles, as well as ensuring that related process flows are robust, secure, and sustainable. This is a technical specialist role with broad responsibility, you will do actual development tasks as well as collaborate closely with internal teams, suppliers and customers to develop, test and verify all our SIM solutions.

The position reports to Head of Service Management and is based within Sweden.

Main responsibilities
As a SIM Solution Manager at Telenor Connexion your responsibilities include, among other things:

• Manage the end-to-end SIM and profile development lifecycle - from requirement specification to production, for both standard and customer unique SIM solutions.
• Perform verification tests of new SIM cards/profiles and write test reports.
• Lead troubleshooting of SIMs and write 8D reports.
• Oversee and coordinate technical development and maintenance of related systems, processes and key resources such as IMSI, MSISDN, network keys, SIM hardware and software.
• System owner of SIM related IT systems.
• Be the expert in the area of SIM/eUICC and support the Sales teams in customer dialogues.
• Ensure high-quality standards in SIM development and production, both internally and with partners.
• Stay up-to-date on developments and new standards within the SIM industry.

Requirements

• At least BSc within relevant field, such as Electrical engineering, Software development, Telecommunications or equivalent.
• Minimum 5 years’ experience from working with technical roles within the telecommunications or smart card industry, such as NOC or system/SIM development.
• Fluency in both Swedish and English (verbal and written)

You need an interest and willingness to deep dive within: 

• SIM file architecture and communication (e.g. APDU commands)
• Hexadecimal encoding/decoding and XML syntax
• Radio networks and various network technologies (2G/3G/4G/5G NSA/5G SA/NB-IoT/LPWA)
• SIM certifications (REACH/ROHS/TSCA)
• M2M eSIM infrastructure (SM-SR, SM-DP, SM-DP+)
• Applet development on SIM cards
• Material declarations for SIM cards

The following is meritorious but not requirements:

• Experience from the IoT-business
• Experience from working in Salesforce
• Experience from working in international and multi-cultural environments

🌟As a person

You need to enjoy having a broad responsibility which includes development tasks, supplier governance as well as leading customer workshops to discuss the technical aspects of their SIM solution. You also need:

• To be responsible, flexible and a team player with great drive
• Be structured with ability to prioritize, plan and perform work tasks to meet tight deadlines
• Strong problem-solving and analytical skills
• Excellent communication skills and a good relationship builder with colleagues, customers and suppliers
• A positive mindset and easily identifies potential improvements and work to realize them

🚀 Why join Telenor IoT

Telenor IoT offers you a chance to be a part of one of the most interesting areas within the tech industry where the work we do has a huge impact on almost all areas in society. We are a fast-growing international company with great possibilities for your career ahead. Telenor IoT is a flat and people-oriented organization with attractive job benefits where you will have the opportunity to influence and build your role and make a real difference in building our brand.

We are a team consisting of a diverse group of talented innovators, including platform developers, service engineers, data scientists and marketers. What unites us all is a dedication to providing our customers solutions and services that have a positive effect on businesses and communities.

You will also get:

• A key position in a fast-growing international company
• Attractive and competitive bonus scheme
• Additional days off during the year
• Hybrid and flexible work policy
• Nice offices for collaborative work
• Training and development focused company
• Discount on Telenor products
• Friendly work environment that recognizes each employee’s potential and values
• Talented and engaged colleagues all around the world

📍 Application and contact:

Please apply through our recruitment system Teamtailor. The position might be filled before the application closing date, as we interview candidates continuously.

If you have any questions about the position, please do not hesitate to contact Per Nielsen, Head of Service Management, per.nielsen@telenorconnexion.com.

Placement: Karlskrona

Closing date for applications: 24 October

Please note: As part of our recruitment process, we conduct background checks on all final candidates prior to employment.

To ensure compliance with GDPR and promote a fair and unbiased recruitment process, we kindly ask candidates not to include any sensitive personal information such as gender, ethnicity, religion, disability, age, or similar in their application materials if not relevant.

🌍 About us

As a global leader, we manage more than 25 million connections worldwide, enabling companies like Volvo, Scania, Hitachi, Verisure Securitas Direct, and Husqvarna to stay ahead in a rapidly evolving world. We operate in a high-growth, fast-paced industry, where we are helping industry leaders to transform and connect their business. From smart vehicles and home security to industrial automation and energy management, we connect everything from trucks and alarms to excavators and electricity meters. Pioneering IoT innovation for over 20 years, we continue to expand globally, currently present in 13 countries and growing. Our team thrives in a truly international, dynamic, and collaborative environment, where creativity, expertise, and teamwork fuel success.

What sets us apart? Our people. Our highly skilled, customer-focused teams go the extra mile every day, earning us the highest customer satisfaction ratings in the industry standard we continuously strive to exceed.

As a specialized IoT company within the Telenor Group, we rank among the world’s top IoT operators. Our headquarters and tech center in Sweden drive cutting-edge solutions, while our global presence spans the Nordics, UK, Germany, USA, South Africa, South Korea, Malaysia, China & Japan.

For more information, please visit www.telenorconnexion.com.